Teneros

Royal College of Physicians Eliminates Pain of Email Downtime with Teneros

Teneros email continuity appliance simply and cost-effectively eliminates the business risk of Microsoft Exchange server outages so the business can thrive

LONDON, UK and MOUNTAIN VIEW, CALIF. — June 2, 2008 — Teneros, (www.teneros.com) a market leader in Microsoft infrastructure application continuity, today announced that it protects The Royal College of Physicians email communications with its Application Continuity Appliance™ for Microsoft® Exchange.

The Royal College of Physicians’ vision is to see doctors educated and trained to the highest medical standards, delivering high quality care to patients. The Royal College works regionally, nationally and internationally providing leadership, support, and advocacy for its members. It supports physicians throughout their careers with education, training, and development, and due to the nature of the business, email is a mission critical application to deliver services and critical information to members and stakeholders.  “The nature of our organisation demands that we operate with zero email downtime,” said Christopher Venning, IT Network Manager, Royal College of Physicians.

Venning continued: “Unplanned email outages due to Exchange server downtime, lasting up to four hours each, had a significant impact on productivity in the past. With close to 300 staff dependent on our global business continuity for the running of training conferences, carrying out research and other communications, we could not afford to lose email connectivity.”  Venning investigated the market for an email continuity product to ensure uninterrupted, 24x7 email communications.  With 500 mailboxes, no size limitations, and over 100 online users, he sought a high availability solution that was extremely reliable and provided a low total cost of ownership.

By focusing on key selection criteria, which included the need for a solution that required little or no in-house IT burden, had a low cost of ongoing maintenance, was non-intrusive within the Exchange server environment, and provided data corruption protection, Venning was able to determine which solution would be the most suitable – the Teneros Application Continuity Appliance. 

Venning was impressed by Teneros’ simple turnkey appliance that installed in minutes, required no Microsoft Exchange expertise, and is completely non-intrusive to their Exchange environment. The 24x7 remote monitoring, management, and update of the appliance, by the Teneros Network Operations Centre (NOC), eliminates the need for added in-house IT resources.  The appliance also protects the valuable Exchange data from corruption.  In short, it ticked all the boxes.

“The Teneros Application Continuity Appliance simply and cost effectively eliminates the business risk of Exchange server outages so our organisation can thrive,” said Venning. The reliability of the appliance, coupled with the low level of IT resources it requires for ongoing maintenance, provides the IT team with the freedom to focus on other critical projects. This provides Venning and his team with peace of mind knowing email outages will not occur, whether planned or unplanned. The IT team now conducts Exchange server updates during regular work hours without worrying about impacting end-user productivity.

“The Teneros appliance eliminates the pain of email downtime at a fraction of the cost of other solutions.  It has improved our confidence in our email system, thereby reducing the stress on our IT team,” concluded Venning.

About The Royal College of Physicians

Established in 1518 and based in London, United Kingdom, the College is a professional membership organization representing the concerns of over 21,000 Fellows and Collegiate Members worldwide. The Royal College of Physicians is a registered charity that aims to ensure high quality care for patients by promoting the highest standards of medical practice. They produce and set standards in clinical practice, education, and training; conduct assessments and examinations, quality assure external audit programs; support doctors in their practice of medicine; and advise the Government, public and the profession on health care issues.

About Teneros

Founded in 2003, Teneros has pioneered a new product category that assures continuity of operations for the mission-critical Microsoft applications fueling corporations worldwide – the Teneros Application Continuity Appliance™. Funded by Advanced Equities Financial Corp., Goldman Sachs, New Enterprise Associates (NEA), Sevin Rosen Funds, and STAR Ventures, the company produces plug-&-go™ business continuity appliances that assure 99.99%-99.999% uptime of Microsoft infrastructure applications.

Teneros is an Advanced Infrastructure Solutions Microsoft Gold Partner and is the recipient of the 2007 Microsoft Partner of the Year Award, OEM Hardware Solutions, Device Manufacturing. Teneros is a winner of the 2008 Red Herring 100 award, was selected as CRN’s 2007 and 2006 Emerging Tech Dynamo, and was honored by AlwaysOn as an AO 100 Private Company Award winner in 2006 and 2007. The company is headquartered at 321 East Evelyn Ave in Mountain View, Calif., 94041. More information is available at www.teneros.com.

UK Contact:

Penny Flood
Ascendant Communications
+44 (0) 7956 425 938
pflood@ascendcomms.net

Teneros Press Contact:

Cynthia Harris
(650) 520-8343 (Mobile)
charris@prstrategygroup.com

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