Teneros

What does the name Teneros mean?
In Latin, it is derived from Tenere and Teneo meaning to hold, to keep, to preserve, to maintain. In our customers' businesses it translates to "Always-On, Available and Accessible Mission Critical Applications".

Which email clients are supported by Always-On™?
Outlook 2007, Outlook 2003, Outlook 2002/XP, and Outlook Web Access are supported.

Which versions of Microsoft® Exchange does Always-On™ support?
Exchange 2003 and Exchange 2007 are supported.

Which versions of Active Directory are supported?
Active Directory running on Windows 2008, Windows 2003, and Windows 2000 SP4 are supported.

Does Always-On™ protect from all forms of Exchange downtime?
Yes, Always-On™ provides protection from all forms of Exchange planned and unplanned downtime including power failure, disconnection from the network, operating system failure, Exchange application failure, database failure, partial failures of Exchange services or components, and regular planned maintenance related downtime.

Can the setup of the Teneros Always-On be completed remotely?
Yes, through the Web interface.

What type of replication technology is used by the Always-On™?
The Teneros Always-On™ uses object and transaction level replication to provide continuous protection from database corruption. Legacy disk, byte, file or snapshot based replication solutions don’t provide this essential protection for Microsoft Exchange databases. Furthermore, Teneros Always-On™ is the only product that uses Microsoft Exchange APIs for data replication, thereby eliminating the need to install intrusive software on the Exchange server.

How does Always-On™ secure against virus attacks and other intrusion attempts?
The Always-On™ High Availability and Disaster Recovery services are delivered through secure onsite Application Continuity Appliances. The appliances have built-in virus protection based on the award–winning Sophos anti–virus technology. The Application Continuity Appliance architecture also provide sophisticated anti-intrusion measures against day–zero worm and virus attacks, network–level attack, identity spoofing, and Trojans.

Can users continue to access the Exchange server during installation?
Yes, users have uninterrupted access to the Exchange server while installation is in progress.

How long does it take for failover to complete?
The failover process is instantaneous and non-disruptive to end-users, thanks to the Teneros Instant-On™ technology. Full services are available within seconds, ensuring continuous email operation.

Do end users experience downtime during failover?
No, the end users experience no disruption of service during a failover.

After email failover, can users access their old email data?
Yes, after email failover, end users have access to their complete mailbox data exactly as it existed on the Exchange server at the moment of failure.

Do the existing user accounts and passwords continue to work during failover?
Yes, all existing user accounts and passwords continue to work seamlessly after failover.

Do end users experience downtime during failback?
No, the end users experience no downtime during failback.

After failback can users access email data sent and received during failover?
Yes, the end users can see their complete mailbox after failback, including the messages that were sent or received during failover.

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